Frequently Asked Questions (FAQ's)

Deposit

Supported Fiat Currencies:

USD, EUR, GBP

Available Deposit methods:

Bank Wire Transfer

Bank Wire Transfer
  1. Login to Supreme CrypX Official Website: www.supremecrypx.com
  2. Go to Dashboard then click Deposit > Deposit Fiat

  3. Select “Wire Transfer”

  4. Select your Deposit Currency and find the related Supreme Bank Account details
  5. Complete the fund transfer
  6. Submit Deposited Amount, Your Email ID related to Supreme Account, Payment Proof photo.
  7. It will take up to 2-5 days for update your Funds on Supreme CrypX Digital Wallet
Bank Wire Transfer: 2-5 Days
Check Deposit status and History
  1. Login to Supreme CrypX Official Website: www.supremecrypx.com
  2. Go to Dashboard then click on History
  3. Go to deposit history
  4. You can view complete history and the status of the deposit

Supreme CrypX support BITCOIN, LITECOIN, ETHEREUM, HELIUM, BITCOIN HYPER, TRYCYTY.
  1. Login to Supreme CrypX Official Website: www.supremecrypx.com

  2. Go to Dashboard then select Deposit > Deposit Crypto
  3. Select coin

  4. Scan QR code or copy Wallet address
  5. Deposit
If you sent wrong coins to your Supreme crypX address:
  1. Contact our support team and provide your email, coin name, Coin address, amount, txid , screenshot.
  2. There is no guarantee we can recover your funds
  3. Supreme CrypX may, solely at our discretion, assist you in recovering your tokens or coins.
  4. This process is extremely complicated and may result in significant cost, time and risk.
  5. Please be patient as it may cost over 1-3 month to retrieve the wrong coins.
  1. It may take up to 1hour for the crypto currency transactions to confirm on the blockchain.
  2. Network confirmations will be considered once the network depth exceeds three blocks.
  3. You can request a new deposit address every 24 hours, please note this may take longer.

For Bitcoin, your transaction should arrive on Supreme CrypX by 4 blockchain confirmations.

Once you make a transaction, your wallet should give you an option to view the transaction on a block explorer or give you the transaction ID.

A transaction ID looks like this: 28120d8de817b730ff41118d8a2c5f3c474cb56d4c9fc137e7c2370ebe8b6af2

To check the number of confirmations for a transaction, paste the ID into a block explorer like blockchain.info:

There is a greater than 60% chance your transaction will be confirmed within 10 minutes if you pay a high enough fee.

If your transaction is unconfirmed for hours, just wait. If more than 72 hours pass and your transaction still isn’t confirmed, it will be rejected and the coins will return to your address.

If your transaction is Completed and not arrived on Supreme BTC wallet please open support ticket with transaction ID and screenshot.

If you send funds to the wrong address, Supreme CrypX does not have any control over the transaction or recover your funds.

If you know the owner of the address it is recommended that you contact the respective owner of the targeted address to negotiate your coins back.

Withdraw

  1. Login to Supreme CrypX Official Website: www.supremecrypx.com
  2. Visit your Dashboard then Bank

  3. Add your bank details properly
  4. You can only add one Bank account detail to one Currency
  5. Bank Account must be under your KYC approved name
  6. One you done go to Withdraw > Withdraw Fiat

  7. Select Currency and Enter Amount
  8. Withdraw

  9. Check your email and confirm the transaction by clicking on confirm button, if you made any mistake you can click on the cancel button and void the withdrawal.
  10. It will take up to 24 - 72 hrs to Complete your Fiat withdrawal
  1. Once we approve/Reject your fiat withdrawal you will receive an email
  2. Standard bank timing and Procedures may applicable
  3. If you did not receive email from supreme crypX even after 72 hrs please contact our support team with transaction ID and screenshot of your transaction.

You can find your withdrawal status by,

  1. Login to Supreme CrypX Official Website: www.supremecrypx.com
  2. Visit your Dashboard
  3. Click History > Withdraw History
  4. You will find Transaction Date/time, Currency, Transaction ID, Withdraw amount, fees and Status.
  1. Login to Supreme CrypX Official Website: www.suremecrypx.com
  2. Go to Dashboard > Digital Wallet then select withdraw button on selected coin

Or

  1. Go to Dashboard then select Withdraw > withdraw Crypto
  2. Select coin
  3. Enter withdrawal address
  4. Enter amount of withdraw
  5. Withdraw
  6. Check your email and confirm the transaction by click on confirm button, if you made any mistake you can click on the cancel button and void the withdrawal.
  1. It may take up to 1hour for the crypto currency transactions to confirm on the blockchain.

  2. Network confirmations will be considered once the network depth exceeds three blocks.

  3. If your transaction is unconfirmed for hours, just wait. If more than 4 hours pass and your transaction still isn’t confirmed, please open a support ticket with a screenshot of the withdrawal history tab..

 

If you withdraw funds to the wrong address, Supreme CrypX does not have any control over the transaction or recover your funds. By clicking on Confirm button on withdraw confirmation email you authorize Supreme Supreme CrypX to release the Crypto for given address.0

If you know the owner of the address it is recommended that you contact to the respective owner of the targeted address to negotiate your coins back.

Trading (How to trade)

  1. Once you complete the fiat deposit using online payment gateway, Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to “Exchange”

  3. Select Trade pair “USD”, “GBP”, “EUR”, “LKR”

  4. Then select Coin against the Selected currency

  5. Locate buy/Sell widget

  6. Select sell order and Enter amount you wish to buy


  7. Click Buy

 

This Facility is not available at the moment. We are currently working hard to support this function. Stay tuned for the latest updates, coming soon!
  1. Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to “Dashboard”

  3. Click “Fiat Exchange”

  4. First Select currency you have

  5. Select payout method, you can withdraw to your bank account or send it to another “Supreme user”.

  6. Enter Send amount

  7. On  the right hand side you will see exchange rate, bank (TT) charges, Platform fees, total amount to be debited and Net amount to Recipient.

  8. Click Continue

  9. Complete the transaction

 

A limit order is an order to buy or sell a currency at a specific price or better. A buy limit order can only be executed at the limit price or lower, and a sell limit order can only be executed at the limit price or higher. A limit order is not guaranteed to execute

 

A market order is a buy or sell order to be executed immediately at the current market prices. As long as there are willing sellers and buyers, market orders are filled. Market orders are used when certainty of execution is a priority over the price of execution. A market order is the simplest of the order types.

 

A stop order, also referred to as a stop-loss order, is an order to buy or sell a currency once the price of the currency reaches a specified price, known as the stop price. When the stop price is reached, a stop order becomes a market order. A buy stop order is entered at a stop price above the current market price.

 

The stop-limit order will be executed at a specified price, or better, after a given stop price has been reached. Once the stop price is reached, the stop-limit order becomes a limit order to buy or sell at the limit price or better.

 

Margin trading refers to the practice of using borrowed funds from a broker to trade a financial asset, which forms the collateral for the loan from the broker.

 

Margin funding is short-term loan facility that investors can avail at an agreed rate of interest to make up for the shortfall they may face while buying shares and trading in futures and options.

 

Listed below are the fee schedules and info for the currency pairs available for trading on SupremecrypX Exchange, please note fees are charged on a per-trade basis.

 

 

Buy/Sell Minimum Trading Buy/Sell

Bitcoin Buy/Sell

Ethereum Buy/Sell

Litecoin Buy/Sell

BTC/USD 0.00025 / 0.00025

ETH/USD 0.009 / 0.009

LTC/USD 0.03 / 0.03

BTC/GBP 0.00025 / 0.00025

ETH/GBP 0.009 / 0.009

LTC/GBP 0.03 / 0.03

BTC/EUR 0.00025 / 0.00025

ETH/EUR 0.009 / 0.009

LTC/EUR 0.03 / 0.03

     

Bitcoin Hyper Buy/Sell

Helium Buy/Sell

Trycyty Buy/Sell

BHY/USD 0.001 / 0.1

HNT/USD 0.001 / 0.1

TRC/BTC 0.01 / 0.1

BHY/GBP 0.01 / 0.1

HNT/GBP 0.01 / 0.1

 

BHY/EUR 0.01 / 0.1

HNT/EUR 0.01 / 0.1

 
 

HNT/BTC 0.01 / 0.1

 



Min/Max Deposit Limits

Fiat Min / Max

Crypto Min / Max

Crypto Min / Max

USD 1 / 4000000

BTC 0.0001 / 444

BHY 5 / 10

GBP 10 / 4000000

ETH 0.05 / 444

HNT 0.0001 / 10000

EURO 10 / 4000000

LTC 0.0001 / 444

GLDB 5 / 10

   

TRC 0.0001 / 10000

 

Min/Max Withdrawal Limits

Fiat Min / Max

Crypto Min / Max

Crypto Min / Max

USD 1 / 4000000

BTC 0.001 / 100

BHY 0.001 / 1000000

GBP 10 / 4000000

ETH 0.02 / 100

HNT 0.001 / 1000000

EURO 10 / 4000000

LTC 0.002 / 100

GLDB 5 / 10

   

TRC 0.0001 / 1000000



Withdrawal Fees

Fiat

Crypto

Crypto

USD 3 %

BTC 0.0004

BHY 0.0005

GBP 3 %

ETH 0.01

HNT 0.0005

EURO 3 %

LTC 0.001

GLDB 1

   

TRC 0.0005



Trading Fees

Pair

Fee (%)

BTC / USD

0.1%

BTC / GBP

0.25%

BTC / EUR

0.1%

ETH / USD

0.1%

ETH / GBP

0.1%

ETH / EUR

0.1%

LTC / USD

0.1%

LTC / GBP

0.1%

LTC / EUR

0.1%

HNT / USD

0.1%

HNT / GBP

0.1%

HNT / EUR

0.1%

HNT / BTC

0.1%

TRC / BTC

0.1%

 

Supreme CrypX will review it’s listed digital assets to ensure maintain  highest quality standards and protect users. If any coin or token falls below our quality standard there is a high potential to delisted after further review.

 

When Supreme CrypX delisting a particular coin or token, we will notify our users prior to the delisting by email & social media posts.

 

In the event of token or coin delisting we will notify you of the time period to withdraw your funds. Once the time period expires a particular wallet will be suspended/frozen.

 

We strongly advise our users to keep attention to the Supreme CrypX news and notifications. If  your Coin or Token wallet is suspended please contact our support team with a screenshot of your wallet.



KYC

  1. Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to Settings > Profile

  3. Enter your personal informations

  4. Click Submit

 

  1. Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to Settings > KYC Documents

  3. Upload your ID proof

You can upload Any one ID Proof document which are
a) Driving License
b) Passport
c) Insurance Document
d) Debit / Credit Card with Photo and Name

  1. Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to Settings > KYC Documents

  3. Upload your Address proof

  4. You can upload Any one Address Proof document which are
    a) Bank Debit / Credit Card Statement
    b) Passport / National ID Card
    c) Rental / Property Agreement
    d) Income Tax / Property Tax

 

You cannot upload the same type of document for both ID & Address verification. 


Example: If you upload Passport for the name verification, you have to upload a credit card statement for the address verification.

Please complete your KYC requirements (attach copies of your passport and billing proof) to get your share of free bitcoin Amount: 0.000001

When accessing or using the Services, you agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not:

Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services, or that could damage, disable, overburden or impair the functioning of our Services in any manner;

Use our Services to pay for, support or otherwise engage in any illegal gambling activities; fraud; money-laundering; or terrorist activities; or other illegal activities;



Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services or to extract data;

Use or attempt to use another user's account without authorization;

Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of our Services that you are not authorized to access;

Develop any third-party applications that interact with our Services without our prior written consent;

Provide false, inaccurate, or misleading information; and

Encourage or induce any third party to engage in any of the activities prohibited under this Section.

Technical Issues

Please check the spam folder in your email client. It is recommended to use clients like Gmail, Outlook. 

 

Add below email address to your email
exchange@supremecrypx.com

 

If you are still not receiving emails please contact our support team.

 

Please check your network connection status. Try clear browser cache. If you still having this issue please contact our support team with the screenshot of your browser error message.

Secure Account

  1. Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to Settings > Security

  3. Locate Change Password Section

  4. Enter your Old password

  5. Enter your New password

  6. Re-Enter your New password carefully

  7. Click Submit

 

Your password must contain,

 

  • At least 8 characters

  • Password should contain at least 1 uppercase

  • Password should contain at least 1 special character

  • Password should contain at least 1 lowercase

 

Example: SAMple@password2018






 

  1. Visit Supreme CrypX Official Website: www.suremecrypx.com

  2. Click on login on top right menu

  3. Click on “Forgot password”

  4. Submit your registered email address

  5. Click on the password reset link sent your email address

  6. Enter your new Password.

 

  • Always Enable Google Two Factor Authentication for your own security.

  • Never give out your private keys

  • Never use suspicious Browser extensions

  • Never share Supreme CrypX API with untrusted third party services

  • Never share your sensitive information such as user login details with third parties who claim Supreme Support team or admin

  • Do not send money to any third party who claims  they will support to listcoin/token on Supreme CrypX exchange.

  • Supreme CrypX we do not collect or raise money via sharing Depositing address through Facebook, Email Campaigns, Telegram Groups or  Messenger. 

Supreme CrypX Official Social media channels will be listed in the contact us page. Other than that we do not have any private chat groups/pages.

Two Factor verification helps protect your account by adding an extra layer of security that can be utilised to ensure that you are the only person who can access your account.

 

Add Authenticator by  Scan barcode

 

  1. Install Google Authenticator App on your mobile device

  2. Click on (+) Plus button

  3. Select Scan barcode

  4. Login to Supreme CrypX Official Website: www.suremecrypx.com

  5. Go to Settings > Security

  6. Scan Barcode with your mobile device (google authenticator will read it quickly)

  7. Google Authenticator will provide you 6 Digit key

  8. Enter 6 Digit key to supreme exchange within given timeline

  9. Click enable.

Add Authenticator by  Entering Provided key

 

  1. Install Google Authenticator App on your mobile device

  2. Click on  Plus button

  3. Enter a Provided key

  4. Login to Supreme CrypX Official Website: www.suremecrypx.com

  5. Go to Settings > Security

  6. Enter Authentication key to your phone manually

  7. Google Authenticator will provide you 6 Digit key

  8. Enter 6 Digit key to supreme exchange within given timeline

  9. Click enable.

 

Hacked Account

Contact Our Support team, they will take necessary actions to protect your account.
Immediately Contact Our Support team via Chat, they will provide step by step guidance to secure your account.
Without a valid reason you cannot change your email address. Please contact our support team with necessary supporting proof documents to change your email address.

Mobile/Desktop Apps

https://play.google.com/store/apps/details?id=com.supremexchange&hl=en
https://apps.apple.com/be/app/supremecrypx/id1460784121

Account Limits

Prior to the request to increase funding limits you must complete your user profile and KYC approval. Go through this link and submit your request.
If you have a request for higher lighty supply please go through this link and submit your request.

Referral Program

Any user can join the Supreme CrypX Affiliate Program and recommend Supreme CrypX Exchange with the given unique affiliate link. If someone registers, he will get 20% of the commission on every trade that this user will do on the exchange.

 

  1. Login to Supreme CrypX Official Website: www.suremecrypx.com

  2. Go to Dashboard > Referral

  3. Copy Paste unique referral  link and share with others

  4. All referrals and commissions can be tracked under the same referral tab.

 

  1. Users will receive SGHX coins as a referral commision

  2. SGHX coins can trade against Cryptocurrency or Fiat currency

 

Contact Supreme CrypX

If you want to schedule a meeting with the Supreme CrypX team please go through this link and submit necessary information. One of our team members will get back to you.
Being listed on the Supreme CrypX Exchange gives coins exposure and liquidity. We require only technical data regarding your asset, please, do not send any promo. Please follow the link and provide necessary information. One of our sales representatives will get back to you within 1 week of time.

Please mail us your proposal on : trade@supremecrypx.com

 

Suggestions and Bug submit

We value  your feedback. Feel free to submit your suggestions through our feedback form.

Company Policy

Last updated: 30th October 2018

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY CLICKING THE "CREATE ACCOUNT" BUTTON OR BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE AND ALL TERMS INCORPORATED BY REFERENCE.

Summary of Terms of Service
This summary of our Terms of Service offers you an overview of the key terms that apply to your use of our website and trading services. While we hope this summary section is helpful, you should read the complete Terms of Service below, since they provide important information about how our services work. Please note that we refer to our online service where you can execute trades as "Supreme CrypX Exchange".

Our Services
Supreme CrypX Exchange provides you with a simple way to trade legal tender (such as U.S. dollars and Euros) for digital assets (such as bitcoins and litecoin) and vice versa, and to trade one type of digital asset for another type of digital asset. You may also use our Services to purchase and sell digital assets directly from and to us. Our services do not provide users with the ability to trade one form of legal tender for another form of legal tender. Additionally, the range of services available to you will depend in part upon the country you access Supreme CrypX Exchange

Supreme CrypX Exchange provides you with a platform that matches your trades with open orders from other users of our services at your direction. Additionally, an order may be partially filled or may be filled by multiple matching orders.

ligibility and Acceptable Use
You must meet certain eligibility criteria to use Supreme CrypX Exchange. For instance, you must be an adult and there are certain locations from which you may not be able to use some or all of Supreme CrypX Exchange services. Additionally, there are certain things you cannot do when using Supreme CrypX Exchange, such as engage in illegal activities, lie, or do anything that would cause damage to our services or systems. Please see the acceptable use section for more details.

Trading Risks
Engaging in trades may be risky, especially if you engage in any margin trades or use any other sophisticated trading options. Please don't use Supreme CrypX Exchange or any of the trading options if you do not understand these risks.

Other Important Legal Terms
There are important legal terms provided below in the complete Terms of Service, including your indemnification responsibilities, our limitation of liability and warranty disclaimers, and your agreement to arbitrate most disputes. Please take the time to read these terms carefully. You can always contact us through support if you have any questions https://supremecrypx.com/suppor

Complete Terms of Service
This summary of our Terms of Service offers you an overview of the key terms that apply to your use of our website and trading services. While we hope this summary section is helpful, you should read the complete Terms of Service below, since they provide important information about how our services work. Please note that we refer to our online service where you can execute trades as "Supreme CrypX Exchange".

KEY DEFINITIONS
Capitalized terms not otherwise defined in these Terms will have the following meaning:

1."External Account" means any Financial Account or Digital Asset Account: (i) from which you may load Funds into your Supreme CrypX Exchange Account, and (ii) to which you may push Funds from your Supreme CrypX Exchange Account.
2. "Financial Account" means any financial account of which you are the beneficial owner that is maintained by a third party outside of the Services, including, but not limited to third-party payment service accounts or accounts maintained by third party financial institutions.
3. "Funds" means Digital Asset and/or Legal Tender also referred to FIAT Curency.
4. "FIAT Currency" means any national currency, such as Euros, that may be used in connection with a purchase or sale of Digital Assets via the Services, and does not include any Digital Asset.
5. "Supreme CrypX Exchange Account" means a user account accessible via the Services where Funds may be stored by Supreme CrypX on behalf of a user.
6. "Digital Asset" means bitcoins, litecoins and other digital assets that may be purchased, sold or traded via the Services
7. "Digital Asset Account" means any Digital Asset address or account owned or operated by you that is maintained outside of the Services, and is not owned, controlled or operated by Supreme CrypX.
ELIGIBILITY
Supreme CrypX may not make the Services available in all markets and jurisdictions, and may restrict or prohibit use of the Services from certain U.S. states or foreign jurisdictions ("Restricted Locations"). If you are registering to use the Services on behalf of a legal entity, you represent and warrant that:

such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; and

you are duly authorized by such legal entity to act on its behalf.

You further represent and warrant that you:
are of legal age to form a binding contract (at least 18 years old).
have not previously been suspended or removed from using our Services.
have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party.
are not located in, under the control of, or a national or resident of;
any Restricted Locations, or
any country to which the United States has embargoed goods or services;
are not identified as a "Specially Designated National;"
will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms.
Supreme CrypX Exchange ACCOUNT
1. Number of Supreme CrypX Exchange Accounts. Supreme CrypX may, in its sole discretion, limit the number of Supreme CrypX Exchange Accounts that you may hold, maintain or acquire.

2. Supreme CrypX Exchange Account information and security. In order to engage in any trades via the Services, you must create a Supreme CrypX Exchange Account and provide any requested information. When you create a Supreme CrypX Exchange Account, you agree to:

(a) create a strong password that you do not use for any other website or online service.
(b) provide accurate and truthful information.
c) maintain and promptly update your Supreme CrypX Exchange Account information.
(d) maintain the security of your Supreme CrypX Exchange Account by protecting your password and restricting access to your Supreme CrypX Exchange Account.
(e) promptly notify us if you discover or otherwise suspect any security breaches related to your Supreme CrypX Exchange Account, and;
(f) take responsibility for all activities that occur under your Supreme CrypX Exchange Account and accept all risks of any authorized or unauthorized access to your Supreme CrypX Exchange Account, to the maximum extent permitted by law.
Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use and share your information

GENERAL OBLIGATIONS
This Section 5 applies to:

all trades completed via the Services,

your purchase and/or sale of Digital Assets directly from Supreme CrypX via the Services, and

(iii) any transaction in which you load Funds into your Supreme CrypX Exchange Account from your External Account or push Funds from your Supreme CrypX Exchange Account into an External Account.

1. Conditions and Restrictions. We may, at any time and in our sole discretion, refuse any trade submitted via the Services, impose limits on the trade amount permitted via the Services or impose any other conditions or restrictions upon your use of the Services without prior notice. For example, we may limit the number of open orders that you may establish via the Services or we may restrict trades from certain locations.

2. Accuracy of Information. You must provide any information required when creating a Supreme CrypX Exchange Account or when prompted by any screen displayed within the Services. You represent and warrant that any information you provide via the Services is accurate and complete.

3. Cancellations You may only cancel an order initiated via the Services if such cancellation occurs before Supreme CrypX executes the transaction. Once your order has been executed, you may not change, withdraw or cancel your authorization for Supreme CrypX to complete such transaction. If an order has been partially filled, you may cancel the unfilled remainder unless the order relates to a market trade. We reserve the right to refuse any cancellation request associated with a market order once you have submitted such order. In contrast to exchange orders, all trades are irreversible once initiated. While we may, at our sole discretion, reverse a trade under certain extraordinary conditions, a customer does not have a right to a reversal of a trade.

4. Insufficient Funds. If you have an insufficient amount of Funds in your Supreme CrypX Exchange Account to complete an order via the Services, we may cancel the entire order or may fulfill a partial order using the amount of Funds currently available in your Supreme CrypX Exchange Account, less any fees owed to Supreme CrypX in connection with our execution of the trade (as described in the Section s below).

5. Taxes. It is your responsibility to determine what, if any, taxes apply to the trades you complete via the Services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that Supreme CrypX is not responsible for determining whether taxes apply to your trades or for collecting, reporting, withholding or remitting any taxes arising from any trades.

Supreme CrypX Exchange ACCOUNT FUNDS
Funding your Supreme CrypX Exchange Account. In order to complete an order or trade via the Services (as described in Sections below), you must first load Funds to your Supreme CrypX Exchange Account using one of the approved External Accounts identified via the Services. You may be required to verify that you control the External Account that you use to load Funds to your Supreme CrypX Exchange Account. As further described in further Sections, you may be charged fees by the External Account you use to fund your Supreme CrypX Exchange Account.

Supreme CrypX is not responsible for any External Account fees or for the management and security of any External Account. You are solely responsible for your use of any External Account, and you agree to comply with all terms and conditions applicable to any External Account. The timing associated with a load transaction will depend in part upon the performance of third parties responsible for maintaining the applicable External Account, and Supreme CrypX makes no guarantee regarding the amount of time it may take to load Funds into your Supreme CrypX Exchange Account.

About Funds Held In Your Supreme CrypX Exchange Account - Be advised that fiat funds held in your Supreme CrypX Exchange account are exclusively for the purchase of Digital Assets or withdrawal to your approved External Account. Proceeds from the sale of Digital Assets will be credited to your fiat account, less any transactional or other fees. Furthermore, be advised that Supreme CrypX Exchange does not pay interest on free fiat balances held in your account.

Pushing Funds to an External Account. Provided that the balance of Funds in your Supreme CrypX Exchange Account is greater than any minimum balance requirements needed to satisfy any of your open positions, you may push any amount of Funds, up to the total amount of Funds in your Supreme CrypX Exchange Account in excess of such minimum balance requirements, from your Supreme CrypX Exchange Account to an External Account, less any fees charged by Supreme CrypX for such transactions (as described in the Fee Schedule at the time of your request to push Funds to an External Account).

Load/Push Authorization. When you request that we load Funds into your Supreme CrypX Exchange Account from your External Account or request that we push Funds to your External Account from your Supreme CrypX Exchange Account, you authorize Supreme CrypX to execute such transaction via the Services.

Rejected Transactions. In some cases, the External Account may reject your Funds or may otherwise be unavailable. You agree that you will not hold Supreme CrypX liable for any damages resulting from such rejected transactions.

EXCHANGE ORDERS AND TRADES
This Section applies only when you use the Services to trade Digital Assets for Legal Tender or vice versa, or to trade Digital Assets for another form of Digital Assets.

1. Authorization. When you submit a new order via the Services, you authorize Supreme CrypX to execute a transaction in accordance with such order on a spot basis and charge you any applicable fees (as described in the section below).
2. Independent relationship. You acknowledge and agree that:
(a) Supreme CrypX is not acting as your broker, intermediary, agent, or advisor or in any fiduciary capacity, and;
(b) no communication or information provided to you by Supreme CrypX shall be considered or construed as advice.
3.Trade confirmation. Once the Services execute your trade, a confirmation will be electronically made available via the Services detailing the particulars of the trade. You acknowledge and agree that the failure of the Services to provide such confirmation shall not prejudice or invalidate the terms of such trade.
4. Trade options. Please refer to the FAQ’s, for more information about the terminology used with trading options made available. If you do not understand the meaning of any trade option, we strongly encourage you not to utilize any of those options.
5. Market rates. If you select a market trade, Supreme CrypX will attempt, on a commercially reasonable basis, to execute the trade on or close to the prevailing market exchange rate, as defined via the Services. You acknowledge and agree that the exchange rate information made available via our Services may differ from prevailing exchange rates made available via other sources outside of the Services.
6. Market volatility. Particularly during periods of high volume, illiquidity, fast movement or volatility in the marketplace for any Digital Assets or Legal Tender, the actual market rate at which a market order or trade is executed may be different from the prevailing rate indicated via the Services at the time of your order or trade. You understand that we are not liable for any such price fluctuations. In the event of a market disruption or Force Majeure event (as defined in Section 24), Supreme CrypX may do one or more of the following:
(a) suspend access to the Services, or;
(b) prevent you from completing any actions via the Services, including closing any open positions. Following any such event, when trading resumes, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.
7. Trade Settlement. Subject to the terms and conditions in these Terms, we will use commercially reasonable efforts to settle trades on a spot basis within two (2) days of the date upon which users have agreed to execute a trade via the Services.
8.Margin Trades.
a.You agree to maintain in your Supreme CrypX Exchange Account a sufficient amount of Funds to meet any minimum balance requirements imposed by Supreme CrypX for users to engage in margin trades. You acknowledge that if you do not have sufficient Funds to meet such minimum balance requirements, that Supreme CrypX may automatically close some or all of your open positions without notice. Supreme CrypX may modify such minimum balance requirements from time to time, in its sole discretion. If your margin account balance becomes negative, you agree to pay the amount of Funds owed to Supreme CrypX within 48 hours. You may not trade on a negative margin account.
b.You acknowledge and agree that you have read our Margin Disclosure Statement and understand the risks involved with margin trades.
8.1 Trading risks. You acknowledge and agree that you shall access and use the Services at your own risk. The risk of loss in trading Digital Asset pairs and Digital Asset and Legal Tender pairs can be substantial. You should, therefore, carefully consider whether such trading is suitable for you in light of your circumstances and financial resources. You should be aware of the following points:
a.You may sustain a total loss of the Funds in your Supreme CrypX Exchange Account, and, in some cases, you may incur losses beyond such Funds. If the market moves against your position, you may be called upon by us to provide a substantial amount of additional margin Funds, on short notice, in order to maintain your position. If you do not provide the required Funds within the time required by us, your position may be liquidated at a loss, and you will be liable for any resulting deficit in your Supreme CrypX Exchange Account.
b.Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example, when the market reaches a daily price fluctuation limit ("limit move"), if there is insufficient liquidity in the market.
c. Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example, when the market reaches a daily price fluctuation limit ("limit move"), if there is insufficient liquidity in the market.
d. All Digital Asset positions involve risk, and a "spread" position may not be less risky than an outright "long" or "short" position.
e.The use of leverage can work against you as well as for you and can lead to large losses as well as gains.
8.2 Internet transmission risks. You acknowledge that there are risks associated with utilizing an Internet-based trading system including, but not limited to, the failure of hardware, software, and Internet connections. You acknowledge that Supreme CrypX shall not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when trading via the Services, howsoever caused.

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DIGITAL ASSET TERMS OF SALE
This Section applies only when you use the Services to purchase or sell Digital Assets directly from Supreme CrypX, a service available in limited jurisdictions only.

9.1 Prices; Availability. All prices reflect the exchange rates applicable to the purchase or sale of Digital Assets using the Legal Tender or alternative form of Digital Assets identified in your purchase order. All Digital Asset sales and purchases by Supreme CrypX are subject to availability, and we reserve the right to discontinue the sale and purchase of Digital Assets without notice.

9.2 Purchase Quotes. Prior to completing your purchase or sale of Digital Assets from Supreme CrypX, we will provide notice of the amount of Digital Assets you intend to purchase or sell and the amount of Funds you will be required to pay to Supreme CrypX to receive such Digital Assets or Legal Tender. You agree to comply with any terms and conditions provided within such notice to complete your purchase transaction.

9.3 Errors. In the event of an error, whether via our Services, in a purchase order confirmation, in processing your purchase, or otherwise, we reserve the right to correct such error and revise your purchase transaction accordingly (including charging the correct price) or to cancel the purchase and refund any amount received. Your sole remedy in the event of an error is to cancel your purchase order and obtain a refund of any amount charged.

9.4 Payment Method. Only valid payment methods specified by us may be used to purchase Digital Assets. By placing an order to purchase Digital Assets from Supreme CrypX, you represent and warrant that;

(a) you are authorized to use the designated payment method and;

you authorize us, or our payment processor, to charge your designated payment method. If the payment method you designate cannot be verified, is invalid or is otherwise not acceptable, your purchase order may be suspended or cancelled automatically. You agree to resolve any problems we encounter in order to proceed with your purchase order.

9.5 No Returns or Refunds. All sales and purchases of Digital Assets by Supreme CrypX via the Services are final. We do not accept any returns or provide refunds for your purchase of Digital Assets from Supreme CrypX, except as otherwise provided in these Terms.

10.1 Amount of Fees. You agree to pay Supreme CrypX the fees for trades completed via our Services ("Fees") as made available via the Fees Info ("Fee Schedule"), which we may change from time to time. Changes to the Fee Schedule are effective as of the effective date indicated in the posting of the revised Fee Schedule to the Services, and will apply prospectively to any trades that take place following the effective date of such revised Fee Schedule.

10.2 Third-Party Fees. In addition to the Fees, your External Account may impose fees in connection with your use of your designated External Account via the Services. Any fees imposed by your External Account provider will not be reflected on the transaction screens containing information regarding applicable Fees. You are solely responsible for paying any fees imposed by an External Account provider.

10.3 Payment of Fees. You authorize us, or our designated payment processor, to charge or deduct your Supreme CrypX Exchange Account Funds for any applicable Fees owed in connection with trades you complete via the Services.

10.3 Payment of Fees. You authorize us, or our designated payment processor, to charge or deduct your Supreme CrypX Exchange Account Funds for any applicable Fees owed in connection with trades you complete via the Services.

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Electronic Notices
11.1 Consent to Electronic Delivery. You agree and consent to receive electronically all communications, agreements, documents, receipts, notices and disclosures (collectively, "Communications") that Supreme CrypX provides in connection with your Supreme CrypX Exchange Account and/or use of the Supreme CrypX Services. You agree that Supreme CrypX may provide these Communications to you by posting them via the Services, by emailing them to you at the email address you provide, and/or by sending an SMS or text message to a mobile phone number that you provide. Your carrier's normal, messaging, data and other rates and fees may apply to any mobile Communications. You should maintain copies of electronic Communications by printing a paper copy or saving an electronic copy. You may also contact us through support https://exchange.Supreme CrypX.io/support/ to request additional electronic copies of Communications or, for a fee, paper copies of Communications (as described below).

11.1 Consent to Electronic Delivery. You agree and consent to receive electronically all communications, agreements, documents, receipts, notices and disclosures (collectively, "Communications") that Supreme CrypX provides in connection with your Supreme CrypX Exchange Account and/or use of the Supreme CrypX Services. You agree that Supreme CrypX may provide these Communications to you by posting them via the Services, by emailing them to you at the email address you provide, and/or by sending an SMS or text message to a mobile phone number that you provide. Your carrier's normal, messaging, data and other rates and fees may apply to any mobile Communications. You should maintain copies of electronic Communications by printing a paper copy or saving an electronic copy. You may also contact us through support https://exchange.Supreme CrypX.io/support/ to request additional electronic copies of Communications or, for a fee, paper copies of Communications (as described below).

11.3 Updating Contact Information. It is your responsibility to keep your email address and/or mobile phone number on file with Supreme CrypX up to date so that Supreme CrypX can communicate with you electronically. You understand and agree that if Supreme CrypX sends you an electronic Communication but you do not receive it because your email address or mobile phone number on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Supreme CrypX will be deemed to have provided the Communication to you. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add Supreme CrypX to your email address book so that you will be able to receive the Communications we send to you. You can update your email address, mobile phone number or street address at any time by logging into your Supreme CrypX Exchange Account or by sending such information to support https://exchange.Supreme CrypX.io/support/  If your email address or mobile phone number becomes invalid such that electronic Communications sent to you by Supreme CrypX are returned, Supreme CrypX may deem your account to be inactive, and you may not be able to complete any transaction via our Services until we receive a valid, working email address or mobile phone number from you.

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UNCLAIMED PROPERTY
If for any reason Supreme CrypX is holding Funds in your Supreme CrypX Exchange Account on your behalf, and Supreme CrypX is unable to return your Funds to your designated External Account after a period of inactivity, then Supreme CrypX may report and remit such Funds in accordance with applicable state unclaimed property laws.

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ACCEPTABLE USE
When accessing or using the Services, you agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not:

Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services, or that could damage, disable, overburden or impair the functioning of our Services in any manner;

Use our Services to pay for, support or otherwise engage in any illegal gambling activities; fraud; money-laundering; or terrorist activities; or other illegal activities;

Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services or to extract data;

Use or attempt to use another user's account without authorization;

Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of our Services that you are not authorized to access;

Develop any third-party applications that interact with our Services without our prior written consent;

Provide false, inaccurate, or misleading information; and

Encourage or induce any third party to engage in any of the activities prohibited under this Section.

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Feedback
We will own exclusive rights, including all intellectual property rights, to any feedback, suggestions, ideas or other information or materials regarding Supreme CrypX or our Services that you provide, whether by email, posting through our Services or otherwise ("Feedback"). Any Feedback you submit is non-confidential and shall become the sole property of Supreme CrypX. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You waive any rights you may have to the Feedback (including any copyrights or moral rights). Do not send us Feedback if you expect to be paid or want to continue to own or claim rights in them; your idea might be great, but we may have already had the same or a similar idea and we do not want disputes. We also have the right to disclose your identity to any third party who is claiming that any content posted by you constitutes a violation of their intellectual property rights, or of their right to privacy. We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in this section.

Copyrights and Other Intellectual Property Rights
Unless otherwise indicated by us, all copyright and other intellectual property rights in all content and other materials contained on our website or provided in connection with the Services, including, without limitation, the Supreme CrypX name and logo or Supreme CrypX Exchange name and logo, including, all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof anf are the property of Supreme CrypX or our licensors or suppliers.

We hereby grant you a limited, nonexclusive and non-sublicensable license to access and use the Supreme CrypX Materials for your personal or internal business use. Such license is subject to these Terms and does not permit;

(a) any resale of the Supreme CrypX Materials.

(b) the distribution, public performance or public display of any Supreme CrypX Materials.

(c) modifying or otherwise making any derivative uses of the Supreme CrypX Materials, or any portion thereof, or;

(d) any use of the Supreme CrypX Materials other than for their intended purposes. The license granted under this Section will automatically terminate if we suspend or terminate your access to the Services.

DISCONTINUANCE OF SERVICES
We may, in our sole discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of our Services.

DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY US, OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO OUR SERVICES, INCLUDING THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN. YOU ACKNOWLEDGE THAT INFORMATION YOU STORE OR TRANSFER THROUGH OUR SERVICES MAY BECOME IRRETRIEVABLY LOST OR CORRUPTED OR TEMPORARILY UNAVAILABLE DUE TO A VARIETY OF CAUSES, INCLUDING SOFTWARE FAILURES, PROTOCOL CHANGES BY THIRD PARTY PROVIDERS, INTERNET OUTAGES, FORCE MAJEURE EVENT OR OTHER DISASTERS INCLUDING THIRD PARTY DDOS ATTACKS, SCHEDULED OR UNSCHEDULED MAINTENANCE, OR OTHER CAUSES EITHER WITHIN OR OUTSIDE OUR CONTROL. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP AND MAINTAINING DUPLICATE COPIES OF ANY INFORMATION YOU STORE OR TRANSFER THROUGH OUR SERVICES. Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumer, so some or all of the disclaimers in this section may not apply to you.

LIMITATION OF LIABILITY
(a) EXCEPT AS OTHERWISE REQUIRED BY LAW, IN NO EVENT SHALL SUPREME CRYPX, OUR DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE OUR SERVICES OR THE SUPREME CRYPX MATERIALS, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM SUPREME CRYPX, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM A FORCE MAJEURE EVENT, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SUPREME CRYPX'S RECORDS, PROGRAMS OR SERVICES.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of this section may not apply to you. (b) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SUPREME CRYPX (INCLUDING OUR DIRECTORS, MEMBERS, EMPLOYEES AND AGENTS), WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, SUPREME CRYPX OR TO THESE TERMS EXCEED THE FEES PAID BY YOU TO SUPREME CRYPX DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE DATE OF ANY CLAIM GIVING RISE TO SUCH LIABILITY.
Trademarks
"Supreme CrypX," "Supreme CrypX Exchange," the Supreme CrypX Exchange logo, the Supreme CrypX logo and any other Supreme CrypX product or service names, logos or slogans that may appear on our Services are trademarks of Supreme CrypX, and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any trademark, product or service name of Supreme CrypX without our prior written permission, including without limitation any metatags or other "hidden text" utilizing any trademark, product or service name of Supreme CrypX. In addition, the look and feel of our Services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Supreme CrypX and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned through our Services are the property of their respective owners. Reference to any products, services, processes or other information, by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.

THIRD-PARTY CONTENT
In using our Services, you may view content provided by third parties, including links to web pages of such parties, including but not limited to Facebook and Twitter links ("Third-Party Content"). We do not control, endorse or adopt any Third-Party Content and shall have no responsibility for Third-Party Content, including without limitation material that may be misleading, incomplete, erroneous, offensive, indecent or otherwise objectionable. In addition, your business dealings or correspondence with such third parties are solely between you and the third parties. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, and you understand that your use of Third-Party Content, and your interactions with third parties, is at your own risk.

SUSPENSION; TERMINATION
In the event of any Force Majeure Event (as defined in Section 23.5), breach of this agreement, or any other event that would make provision of the Services commercially unreasonable for Supreme CrypX, we may, in our discretion and without liability to you, with or without prior notice, suspend your access to all or a portion of our Services. We may terminate your access to the Services in our sole discretion, immediately and without prior notice, and delete or deactivate your Supreme CrypX Exchange Account and all related information and files in such account without liability to you, including, for instance, in the event that you breach any term of these Terms. In the event of termination, Supreme CrypX will attempt to return any Funds stored in your Supreme CrypX Exchange Account not otherwise owed to Supreme CrypX, unless Supreme CrypX believes you have committed fraud, negligence or other misconduct.

Indemnity
You agree to defend, indemnify and hold harmless Supreme CrypX (and each of our officers, directors, members, employees, agents and affiliates) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out or relating to;
(a) your use of, or conduct in connection with, our Services.
(b) any Feedback you provide.
(c) your violation of these Terms, or;
(d) your violation of any rights of any other person or entity. If you are obligated to indemnify us, we will have the right, in our sole discretion, to control any action or proceeding (at our expense) and determine whether we wish to settle it.
APPLICABLE LAW; ARBITRATION
PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US AND IT LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

You and Supreme CrypX agree to arbitrate any dispute arising from these Terms or your use of the Services, except for disputes in which either party seeks equitable and other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. You and Supreme CrypX agree to notify each other in writing of any dispute within thirty (30) days of when it arises. Notice to Supreme CrypX shall be sent to legal@Supreme CrypX.io  You and Supreme CrypX further agree;

(a) to attempt informal resolution prior to any demand for arbitration.
(b) that any arbitration will occur in Colombo, Sri Lanka.
(c) that arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of Sir Lanka, and;
(d) that the state or federal courts in Colombo, Sri Lanka have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Any dispute between the parties will be governed by these Terms and the laws of Sri Lanka, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction. Whether the dispute is heard in arbitration or in court, you and Supreme CrypX will not commence against the other a class action, class arbitration or representative action or proceeding.
MISCELLANEOUS
24.1 Entire Agreement; Order of Precedence. These Terms contain the entire agreement, and supersede all prior and contemporaneous understandings between the parties regarding the Services. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with Supreme CrypX for the Services or for any other Supreme CrypX product or service or otherwise. In the event of any conflict between these Terms and any other agreement you may have with Supreme CrypX, the terms of that other agreement will control only if these Terms are specifically identified and declared to be overridden by such other agreement.

24.2 Amendment. We reserve the right to make changes or modifications to these Terms from time to time, in our sole discretion. If we make changes to these Terms, we will provide you with notice of such changes, such as by sending an email, providing notice on the homepage of the Site and/or by posting the amended Terms via the applicable Supreme CrypX websites and mobile applications and updating the "Last Updated" date at the top of these Terms. The amended Terms will be deemed effective immediately upon posting for any new users of the Services. In all other cases, the amended Terms will become effective for preexisting users upon the earlier of either; (i) the date users click or press a button to accept such changes, or: (ii) continued use of our Services 30 days after Supreme CrypX provides notice of such changes. Any amended Terms will apply prospectively to use of the Services after such changes become effective. If you do not agree to any amended Terms, you must discontinue using our Services and contact us to terminate your account.

24.3 Waiver. Our failure or delay in exercising any right, power or privilege under these Terms shall not operate as a waiver thereof.

24.4 Severability. The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect. 24.5 Force Majeure Events. Supreme CrypX shall not be liable for; (1) any inaccuracy, error, delay in, or omission of; (i) any information, or (ii) the transmission or delivery of information;

(2) any loss or damage arising from any event beyond Supreme CrypX's reasonable control, including but not limited to flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction or any other cause beyond Supreme CrypX's reasonable control (each, a "Force Majeure Event").

24.6 Assignment. You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from Supreme CrypX, including by operation of law or in connection with any change of control. Supreme CrypX may assign or transfer any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval.

24.7 Headings. Headings of sections are for convenience only and shall not be used to limit or construe such sections.

24.8 Survival. 23.8 Sections 2 (Eligibility), Section 3 (Supreme CrypX Exchange Account), 8 (Risk Disclosure), 10 (Fees), 12 (Unclaimed Property), 14 (Feedback), 15 (Copyrights), 16 (Trademarks), 17 (Third-Party Content), 20 (Disclaimer of Warranties), 21 (Limitation of Liability); 22 (Indemnity), 23 (Applicable Law; Arbitration) and this Section 24 (Miscellaneous) shall survive any termination or expiration of these Terms.

 

Last Updated: 30th October 2018

Scope
This Privacy Notice explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this Notice is legally binding when you use our Supreme CrypX Exchange Services, as defined below.

This Privacy Notice applies to any Supreme CrypX Exchange Services, as defined below, regardless of how you access or use them, including through mobile devices.

We may amend this Privacy Notice at any time by posting the amended version on this site including the effective date of the amended version. We will announce any material changes to this Privacy Notice via email.

Definitions
1.“Digital Asset” is a digital representation of value (also referred to as “cryptocurrency,” “virtual currency,” “digital currency,” “crypto token,” “crypto asset,” or “digital commodity”), such as bitcoin, litecoin or ether, which is based on the cryptographic protocol of a computer network that may be (i) centralized or decentralized, (ii) closed or open-source, and (iii) used as a medium of exchange and/or store of value.
2.“Supreme CrypX Account” means a user-accessible account offered via the Supreme CrypX Exchange Services where Digital Assets are stored by Supreme CrypX Limited.
3.“Supreme CrypX Exchange Services” means Supreme CrypX-branded websites, applications, services, or tools operated by Supreme CrypX Limited group companies.
4.“Supreme CrypX Limited,” “Supreme CrypX,” “We,” and “Us” refers to Supreme CrypX Limited. and its wholly owned subsidiaries (also referred to collectively as "Supreme CrypX Limited," "Supreme CrypX," "we," or "us").
“Personal Information” or “Personal Data” or “your data” refers to any information relating to you, as an identified or identifiable natural person, including your name, an identification number, location data, or an online identifier or to one or more factors specific to the physical, economic, cultural or social identity of you as a natural person.
How do we protect your personal information?
We are serious about guarding the privacy of your Personal Information and work hard to protect Supreme CrypX Limited and you from unauthorized access to, or unauthorized alteration, disclosure, or destruction of Personal Information we collect and store. Measures we take include encryption with TLS/SSL; the availability of two-factor authentication at your discretion, and periodic review of our Personal Information collection, storage, and processing practices. We restrict access of your Personal Information only to those Supreme CrypX Limited employees, affiliates, and subcontractors who have a legitimate business need for accessing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic, and procedural safeguards that comply with the relevant laws and regulations to protect your Personal Information from unauthorized access.

comply with the relevant laws and regulations to protect your Personal Information from unauthorized access.

Information we may collect about you

Information you give us.

When using the Supreme CrypX Exchange Services, we may collect and use the following data about you:
1.Full legal name;
2.Home address, including country of residence;
3.Email address;
4.Mobile phone number;
5.Date of birth;
6.Proof of identity (e.g., driver’s license, passport, or government-issued identity card);
7.Social Security Number or any comparable identification number issued by a government;
8.Other Personal Information or commercial and/or identification information – Whatever information we, in our sole discretion, deem necessary to comply with our legal obligations.
Information we collect about you automatically.
Location Information – Information that is automatically collected via analytics systems providers to determine your location, including your IP address and/or domain name and any external page that referred you to us, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
2.Log Information – Information that is generated by your use of Supreme CrypX Exchange Services that is automatically collected and stored in our server logs. This may include, but is not limited to, device-specific information, location information, system activity and any internal and external information related to pages that you visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website or App (including date and time; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
3.Account Information – Information that is generated by your Supreme CrypX account activity including, but not limited to, instructions regarding funding and disbursement, orders, trades, and account balances;
4.Correspondence – Information that you provide to us in written or oral correspondence, including opening a Supreme CrypX account, and with respect to ongoing customer support; and logging of phone numbers used to contact us.
Information we receive about you from other sources.
We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties and may receive information about you from them. For example:
1. The banks you use to transfer money to us will provide us with your basic personal information, such as your name and address, as well as your financial information such as your bank account details;
2. Business partners may provide us with your name and address, as well as financial information;
3. Advertising networks, analytics providers and search information providers may provide us with anonymized or de-identified information about you, such as confirming how you found our website;
4. Credit reference agencies do not provide us with any personal information about you, but may be used to corroborate the information you have provided to us.
General Provisions
Personal Information you provide during the registration process may be retained, even if your registration is left incomplete or abandoned. If you are located within the EEA, this Information will not be retained without your consent.

In providing the personal data of any individual (other than yourself) to us during your use of the Supreme CrypX Exchange Services, you promise that you have obtained consent from such individual to disclose his/her personal data to us, as well his/her consent to our collection, use and disclosure of such personal data for the purposes set out in this Privacy Notice.

Uses of Personal Data
Below we set forth in a table format, a description of all the ways we use your personal data as stated above, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at support@supremecrypx.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below

1. Legitimate Interest: this means an interest of ours as a business to continue to innovate and improve the Supreme CrypX Exchange Services and offer the most secure experience possible. We make sure to consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
2. Fulfilling a Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
3. Our Legal Obligation: this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. Disclosure of your personal information
We may share your personal information with selected third parties including:
1. Affiliates, operational and business partners, suppliers and sub-contractors for the performance and execution of any contract we enter into with them or you;
2. Analytics and search engine providers that assist us in the improvement and optimization of our site; and
3. Our group entities or subsidiaries.
We may disclose your personal information to third parties when:
1. We sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets in order to continue the services for which you have contracted;
2. We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other applicable agreements; or to protect the rights, property, or safety of Supreme CrypX Limited, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
3. We conduct or cooperate in investigations of fraud or other illegal activity whenever we believe it is reasonable and appropriate to do so;
4. We seek to prevent and detect fraud and crime;
5. We receive a lawful subpoena, warrant, court order, or as otherwise required by law;
6. We seek to protect Supreme CrypX Limited from financial and insurance risks;
7. We seek to recover debt or in relation to your insolvency; and
8. We seek information necessary to maintain or develop customer relationships, services and systems.
We do not maintain a published list of all of the third parties with whom we share your personal information with, as this would be heavily dependent on your specific use of our Services. However, if you would like further information about who we have shared your personal information with, or to be provided with a list specific to you, you can request this by writing to support@supremecrypx.com

Where we store your personal data
Our operations are supported by a network of computers, servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and our third-party service providers store and process your personal data in the European Union, Japan, Singapore, the United States of America, and elsewhere in the world.

Sharing your data
In order to provide our Services to you, it is sometimes necessary for us to transfer your data to the third parties. In these cases, we ensure that both ourselves and our partners take adequate and appropriate technical, physical, and organizational security measures to protect your data. We also ensure we have appropriate contractual protections in place with these third parties.

By using Supreme CrypX Limited Services, you consent to your Personal Data being transferred to other countries, including countries that have different data protection rules than your country. For more information, please contact us at support@supremecrypx.com

Profiling and automated decision making
We may in some instances use your personal data, such as your country of residence and trade history, in order to better address your needs. For example, if you frequently trade in a specific virtual currency, we may use this information to inform you of new product updates or features that may be useful for you. When we do this, we take all necessary measures to ensure that your privacy and security are protected, and we only use anonymous or de-identified data.

We may use Automated Decision Making (ADM) in order to improve your experience, or to help fight financial crime. For example, so that we can provide you with a fast and efficient service, we may use ADM to verify your identity documents, or to confirm the accuracy of the information you have provided to us. None of our ADM processes have a legal effect on you.

Privacy when using digital assets and blockchains
Your funding of bitcoin, litecoin, ether, and other Digital Assets, may be recorded on a public blockchain. Public blockchains are distributed ledgers, intended to immutably record transactions across wide networks of computer systems. Many blockchains are open to forensic analysis which can lead to deanonymization and the unintentional revelation of private financial information, especially when blockchain data is combined with other data.

Because blockchains are decentralized or third-party networks which are not controlled or operated by Supreme CrypX Limited or its affiliates, we are not able to erase, modify, or alter personal data from such networks.

Data Retention
As Supreme CrypX Limited and its affiliates are subject to various legal, compliance and reporting obligations or national AML requirements (as defined above), we are required by law to store some of your personal and transactional data beyond the closure of your account with us. Your data is only accessed internally on a need to know basis, and it will only be accessed or processed if absolutely necessary. We will delete data that is no longer required by any relevant law or jurisdiction in which we operate.

Cookies
When you use Supreme CrypX Exchange Services, we may make use of the standard practice of placing tiny data files called cookies, flash cookies, pixel tags, or other tracking tools (herein, “Cookies”) on your computer or other devices used to visit Supreme CrypX Exchange Services. We use Cookies to;

(i) help us recognize you as a customer, collect information about your use of Supreme CrypX Exchange Services to better customize our services and content for you, and to collect information about your computer or other access devices as part to ensure our compliance with our AML obligations and;
(ii) ensure that your account security has not been compromised by detecting irregular or suspicious account activities.
We use both session and persistent Cookies. Session Cookies expire when you log out of your account or close your browser. Persistent Cookies remain on your computer or mobile device until deleted or otherwise expire. Most web browsers are set to accept Cookies by default. You are free to decline most of our session Cookies if your browser or browser add-on permits but choosing to remove or disable our Cookies may interfere with your use and functionality of the Supreme CrypX Exchange Services.

Your choices
Email Communications – Subject to applicable laws and regulations, we may from time to time send communications promoting services, products, facilities, or activities to you using information collected from you. When you create a Supreme CrypX Account you are agreeing to opt-in to all communications from us. We will provide you with an opportunity to opt-out of newsletter communications.. We will never provide your Personal Information to third parties for direct marketing or other unrelated purposes without your written consent. Unfortunately, we are unable to allow you to opt-out of the emails we send you for certain legal or administrative purposes.
Cookies – You may decline session cookies if your browser or browser add-on permits but choosing to remove or disable our cookies may interfere with your use and functionality of the Supreme CrypX Exchange Services.
Right of Rectification– You have the right to correct any personal information We hold on you that is inaccurate, incorrect, or out of date.
Right of Erasure – You have the right to ask us to delete your data when it is no longer necessary, or no longer subject to a legal obligation to which Supreme CrypX Limited is subject to.
Location Information – You may be able to stop the collection of location information through your device settings or by following the standard uninstall process to remove our applications from your device; however, because such data is used by us to meet legal requirements, as well as for ongoing fraud and risk monitoring purposes, choosing to remove or disable location services may interfere with your use and functionality of the Supreme CrypX Exchange Services.
Access to information
Subject to applicable laws, you may have the right to access information we hold about you. Your right of access can be exercised in accordance with the relevant data protection legislation. For further information, please contact support@supremecrypx.com

Changes to this Privacy Notice
Any changes we may make to our Privacy Notice will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Notice.

Protection of Minors
Supreme CrypX Exchange Services are not directed to persons under the age of 18, hereinafter “Minors” and we do not knowingly collect personal information from Minors. If we learn that we have inadvertently gathered personal information from a Minor, we will take legally permissible measures to remove that information from our records. Supreme CrypX Limited will require the user to close his or her account and will not allow the use of Supreme CrypX Limited Services. If you are a parent or guardian of a Minor, and you become aware that a Minor has provided personal information to Supreme CrypX Limited, please contact us at support@supremecrypx.com and you may request to exercise your applicable access, rectification, cancellation, and/or objection rights.

Contact
Any questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to support@supremecrypx.com

 

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